Privacy Policy

Last Modified: 3/18/2024

ITNAmerica (“ITN” or “we”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy (the “Privacy Policy”) describes the types of information we may collect from you or that you may provide: (i) when you visit the https://itnamerica.org and https://americasvolunteerdrivercenter.org websites, and any other website that we own or control and which posts or links to this Privacy Policy (collectively, the “Website”); (ii) in connection with our outreach activities; (iii) in email, text, and other electronic messages between you and the Website; and (iv) as otherwise described in this Privacy Policy. The Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

In addition, this Privacy Policy describes your rights and choices with respect to the Personal Information we collect.

We collect personal information as described below.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Table of Contents

Personal Information We Collect

How We Use Your Personal Information

How We Share Your Personal Information

Your Choices

Security Practices

Children

Changes to this Privacy Policy

How to Contact Us

Personal Information We Collect

Information you provide to us. We collect personal information you provide to us through the Website or otherwise, which may include:

Business and personal contact information, such as your first and last name, email and mailing addresses, phone number, professional title and company name.

Profile information, such as your username and password that you may set to establish an online account with us.

Registration information, such as information that may be related to a service or an event you register for.

Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.

Precise geolocation information, such as when you authorize us to access your location.

Transaction information, such as information about payments to and from you and other details of products or services you have purchased from us.

Usage information, such as any content you upload to the Service or otherwise submit to us, including information you provide when you use any interactive features of the Website.

Marketing information, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications.

Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

Information we obtain from social media platforms. We may maintain pages for our Company on social media platforms, such as, LinkedIn, Facebook, Google, YouTube, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.

Marketing and advertising. We do not sell your personal information to any party.

Information collected automatically. We may also collect information from you automatically as you navigate through the Website. As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.

Store information about your preferences, allowing us to customize our Website according to your individual interests.

Speed up your searches.

Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser; however, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.

Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit ITN, for example, to count users who have visited those pages or [opened an e-mail] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Please visit the Choices section to learn more about the choices you can make regarding our use of cookies and other automatic data collection mechanisms.

How We Use Your Personal Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

To operate the Website. We use your personal information to:

provide, operate and improve the Website;

provide information about our products and services;

establish and maintain your user profile on the Website;

communicate with you about the Website, including by sending you announcements, updates, security alerts, and support and administrative messages;

communicate with you about events or contests in which you participate;

understand your needs and interests, and personalize your experience with the Website and our communications;

provide support and maintenance for the Website;

respond to your requests, questions and feedback;

notify you about changes to our Website, products, or services;

complete any other purpose or action we may describe when you provide the information.

For research and development. We analyze use of the Website to analyze and improve the Website and to develop new products and services, and to perform research to improve community mobility and policy, including by studying user demographics and use of the Website. Data used for research are always anonymized and aggregated.

To comply with law. We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Website; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

With your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Website and to perform research that advances the field of community mobility.

How We Share Your Personal Information

We do not share your personal information with third parties without your consent, except in the following circumstances or as described in this Privacy Policy:

Subsidiaries and affiliates. We may share your personal information with our subsidiaries or affiliates, including for the purposes disclosed by us when you provide the information.

Service providers. We may share your personal information with contractors, service providers, and other third-party companies and individuals that provide services on our behalf or help us operate the Website (such as customer support, hosting, analytics, call or message routing, email delivery, outreach, and database management services). These third parties may use your personal information only as directed or authorized by us and in a manner consistent with this Privacy Policy, and are prohibited from using or disclosing your information for any other purpose.

Professional advisors. We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

For approved purpose. We may share your personal information for additional purposes, not listed here, but which you approved when providing the information.

For compliance, fraud prevention and safety. We may share your personal information for the compliance, fraud prevention and safety purposes described above.

With your consent.

Miscellaneous. We may also disclose your personal information to: (i) comply with any court order, law, or legal process, including to respond to any government or regulatory request; (ii) to enforce or apply our Terms Of Use and other agreements, including for billing and collection purposes; and (iii) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ITN, our donors, or others.

Your Choices

In this section, we describe the rights and choices available to all users.

Access or Update Your Information. If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account. You can also contact us at privacy@itnamerica.org to request that we update information. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Text message communications. If you have opted in to text messaging we use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-out of text message communications. You may opt-out of text messaging at any time by replying to any message with STOP or contacting us at privacy@itnamerica.org. This will end the communications from that particular phone number. You may continue to receive service-related and other non-marketing text messages from other phone numbers managed by ITNAmerica, and you may opt out of those in a similar fashion.

Opt-out of outreach communications. You may opt-out of outreach-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at privacy@itnamerica.org. You may continue to receive service-related emails.

Cookies. Most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the Website and it may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit https://www.allaboutcookies.org. We use Google Analytics to help us understand user activity on the Website. You can learn more about Google Analytics cookies at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage and about how Google protects your data at https://policies.google.com/privacy. You can prevent the use of Google Analytics relating to your use of the Website by downloading and installing a browser plugin available at https://tools.google.com/dlpage/gaoptout.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Website to you, we may not be able to provide you with our services if you do not provide this information when requested. We will tell you what information you must provide to receive the Website by designating it as required at the time of collection or through other appropriate means.

How can you delete the data we collect from you? Under certain state and national laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to delete your personal information, please submit a request to info@itnamerica.org. We will respond to your request within 30 days.

Security Practices

The security of your personal information is important to us. We employ a number of organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. Email, in particular, is an insecure way to transmit personal information. Please take special care regarding what information you send to us via email or text message. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Children

The Website is not intended for children under the age of 13. No one under the age of 13 may provide any personal information to the Website and we do not knowingly collect personal information from anyone under the age of 13. If you are under 13, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we become aware that we have collected or received personal information from a child under 13, we will delete that information. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at privacy@itnamerica.org. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Website. We may, and if required by law, will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Website. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Website (or as otherwise indicated at the time of posting). In all cases, your continued use of the Website after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

How to Contact Us

If you would like to exercise your rights under this Policy, please submit your request to: privacy@itnamerica.org.

Please direct any questions or comments about this Policy or privacy practices to privacy@itnamerica.org. You may also write to us via postal mail at:

ITNAmerica
PO Box 226
Westbrook, Maine 04098